We welcome questions about VIX charts, volatility data, and the educational material on this site. Reader feedback helps us keep guides accurate and useful, so we read every message and respond to the ones we can help with.
The fastest way to reach us is email: [email protected].
Please include a clear subject line and, if you're writing about a specific page, the page URL. Screenshots are welcome for display issues.
What we can help with
- Corrections to factual errors in our VIX educational content
- Suggestions for new topics, guides, or chart views
- Accessibility or display issues on any page
- Privacy, data, and policy enquiries (see also our Privacy Policy)
- General feedback on the site
What we can't help with
VIXChart.com is an educational and data-display site. We are not a broker, adviser, or data vendor. We cannot:
- Provide personalised investment or trading advice
- Execute or recommend specific trades in VIX, VIX futures, options, or VIX-linked ETFs
- Offer account support for brokers, exchanges, or third-party platforms
- Re-publish paid data feeds — our charts are powered by free TradingView widgets
For trading or investment decisions, please consult a licensed financial adviser in your jurisdiction. See our Disclaimer for full details.
Response time
We aim to reply to email within a few business days. Response time can be longer during periods of heavy market activity or around public holidays. Repeat or follow-up messages about the same question won't speed things up — we'll get to every one in order.
Quick answers
Many questions are answered on existing pages. Before emailing, it may be faster to check:
- FAQ — common questions about VIX, futures, ETFs, and options
- Glossary — definitions of volatility-market terminology
- What is the VIX? — introduction for new readers
- How VIX is calculated — methodology explainer
- VIX ETF guide — VXX, UVXY, SVXY, VIXY explained
Last reviewed on 2026-04-24.